At Ellie Retreats, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By using our website, you agree to the terms outlined in this policy.

Information We Collect

We collect personal information when you visit our website, book services, or interact with us in any way. The types of information we may collect include:

  • Personal details (name, email address, phone number, etc.)

  • Payment information

  • Travel preferences and requests

  • Device and browsing information (cookies)

How We Use Your Information

We use your personal information for the following purposes:

  • To process bookings and manage travel arrangements

  • To send you booking confirmations and important updates

  • To improve our services and tailor your experience

  • To communicate promotional offers, newsletters, and travel tips (if opted-in)

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted partners or service providers only for the purpose of completing your travel arrangements (such as booking accommodations, transport, or other travel services).

Opt-Out Instructions

If you no longer wish to receive promotional emails or communications from us, you may opt-out by:

  1. Clicking the “unsubscribe” link in any of our emails.

  2. Contacting us directly at [email protected] to request removal from our mailing list.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

Your Rights

You have the right to:

  • Access, correct, or delete your personal information

  • Opt-out of marketing communications at any time

  • Request restrictions on the processing of your data

To exercise any of these rights, please contact us at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If you have any questions or concerns about our privacy practices, please contact us at [email protected].